And i'm staying away from steelseries as well, that keyboard is rubbish. I've had alot of troubles with my laptop from the start. If I hadn't done anything about it, I would throw this piece of garbage in the dumpster as is).īut I still hope someone might find a solution by visiting this thread regularly. Is MSI really this bad? I invested a lot in this laptop (I put 2TB Samsung 850 Pro SSD in place of HDD and 2 of 512GB Samsung 950 Pro m.2 SSDs and added 32GB of RAM -now 64GB). There is no way it could be a water damage, as from day one I have never had one drop of anything spilled on my laptop (plus, I have silicon protection on the keyboard and it looks brand new on my GT72S that bought just over a year ago). Oh, my.I also have the same problem with 'f' 'g' and 'space'. It's a joke, but what can i do right?! Never again an MSI for me, i feel cheated on. I saw the picture they've send me as 'proof'. yeah right, they see some sweat marks around the Arrow buttons! (far away from the particular keys), blame it on the water, and charge me for the full 149 euros to replace the keyboard (while it was still under warranty). I'm not sure if this will be a fix for you since you've posted this issue 2 weeks before the windows update but I hope it works out for you. I supposed I have to also thank you for linking this issue to windows update because I have absolutely no idea how and when it started. Now my laptop is working fine, I'm running on SSE (v3.9.12) and their latest drivers and my keyboard is functioning perfectly without unresponsiveness or duplicate key inserts. I had only managed to fix this issue after reading your post by doing a system restore dating back to the last windows update (around 10th March) and re-updating windows update. Having troubleshoot this problem for a week now, including foolishly disassembling my laptop and reattaching the keyboard ribbon to no avail (this means it's not loose ribbon). Sometimes they were unresponsive but most times they would repeat twice or thrice on a single press (I think it's called keyboard chatter).

Hi Ibreakthings, I had the same problem except with a GE62 laptop, my keys 'k, 5, 7, F5, delete and.

Steelseries warranty